Gestion de la multiculturalité et performances organisationnelles dans les établissements des enseignements secondaires de l’arrondissement d’Eseka.

Abstract

This research aims to analyse the influence of administrative management on organizational performance in secondary and more precariously establishment, the effective management multiculturality within establishments of Eséka arrondissement at a time when differents sociocultural entities in the country that make up these institutions manifested of individualities and peculiarities which already become source of dysfunction within these organizations resulting in frustrations, miscontainment, uprisings or even weak returns. To carry out this research, several theoretical orientations have been mobilized among which theories relating to the management of organizations, including : participatory leadership (Argyris in 1957; Fonkeng and Tamajong. 2010), and the theory X and Y from Mc Gregor and Douglas and the culturalist theory, relating to the management of cultural diversity in organizations, particulary the managerial approach (T. Deal & A. Kennedy. (1982); R.T. Pascale & A.G. Athos. (1984); T. Peters & R. Waterman. (1982); Archier & Sérieyx. (1984); E.H. Schein. (1985) etc.) and the socio-anthropological approach (L. Smircich. (1987); L. Pondy. (1983); G. Morgan. (1986); M. Alvesson (1993), etc.). From then on, our general assumption formulates as follows : there is a link between multiculturality management and organizational performance in educational institutions from arrondissement of Eséka. To check this hypothesis, a joint approach was chosen : quali-quantitative. The quantitative survey was conducted using a questionnaire submitted to stratified randon sample consisting of 130 respondents whose administrative staff, teaching staff, APEE members of our research institutions. The descriptive data analysis shows that the level of implementation of the appropriate multiculturality management mechanisms in establishments remains low. The correlational analysis using pearson’s square Khi found that effective multiculturality management has a significant influence on organizational performance in educational institutions from arrondissement of Eséka. To ratify these results, a qualitative study was conducted with semi-directive means of interviews and the appreciations of 07 participants : two (02) local authorities, three (03) heads of establishments, a censor, and a member of the departmental delegation. The analysis of extracts from the content of their dispour shows that for most of these participants. The low organizational performance in educational institutions from arrondissement of Eséka, would be attributable to the absence of some managerial mechanisms like : permanent awareness, inclusive recruitment policy, the continous training, etc., which are effective when it comes to manager the pluri-cultural human resource that makes up our establishment. If these results dedicate an actual advance to the level of research, since our set objectives have been achieved, and must open doors to futur research in the educational science field in general and in that of the administration of educational establishments in particular.